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Home Quality Management Quality Management Course - Getar Nusantara
 
Quality Management Course - Getar Nusantara

Quality Management Course


List Price : RM3,000.00
Product Code : 0001
Product Category : Academic
Unit of Measurements : Seats
Minimum Order Quantity : 1
   
 
Description :

Who should attend 

This course is suitable for anyone who requires a greater understanding of quality concepts and quality management, including newly-appointed quality managers and quality personnel.

Why you should attend 

  • Understand how quality management fits into an organization
  • Appreciate how quality can lead to improved customer satisfaction
  • Learn how to use process improvement tools
  • ISO 9001 and the business excellence model
  • Understand the value of auditing and continual improvement
  • Ensure quality is in the culture of the organization.

Course style

The course is highly interactive and exercises and discussions will be run throughout the sessions. 

  • Case studies
  • Practical and informal
  • Highly participative
  • Includes debate and question topics
  • Group work

After this...

Delegates will be able to:

  • Explain the principles and concepts of quality management
  • Apply a quality management approach in their organization
  • Plan their future continual professional needs.

 Programme

Day 1

09:30

Introductions

09:45

Session 1 - The development and evolution of quality management

10:45

Refreshments

11:00

Session 2 - Quality management principles

12:30

Lunch

13:15

Session 2 - Quality management principles continues

15:00

Refreshments

15:15

Session 2 - Quality management principles continues

16:30

End of day 1

Day 2      

09:30

Session 3 - The EFQM and the Excellence Model

10:45

Refreshments

11:00

Session 4 - Tools and techniques

12:30

Lunch

13:15

Session 5 - Quality costs

14:00

Session 6 - Case study - tailored to delegates or supplied

15:15

Refreshments

16:00

Session 6 - Group discussion and feedback

16:30

Questions, course review and course close.

Note: The times detailed in the programme are for guidance and may vary depending on delegate input and specific requests.

CQI notes for training delegates

  • Please note that a “Certificate of attendance” is issued to delegates who fully attend all parts of the course that covers the course learning objectives.

Delegates who are on the QMP program must fully attend the courses to cover and meet all course learning objectives, in order to receive a “Certificate of training in Quality Management Practices”; which is issued after completion of their last course. This certificate will list all of the courses that they have completed.

 

A Two-Day Tutored Event

 

Course dates:         2-3 October 2013

 

Course prices:        RM 3,000.00 (est USD 950)

 

Venue:                      Aloft Kuala Lumpur Sentral Hotel

                                   Kuala Lumpur

 Course Fees Includes: 

  1. Two Full days Course 
  2. Morning coffee break and afternoon tea break with a variety of snack
  3. Lunch ( Buffet)
  4. Loft King / Loft Twin (Twin Sharing) inclusive Breakfast at Nook, 
  5. Certificate of Attendance

Note: For single room request, participant have to pay additional RM 300.00 per night

Aloft hotel easy-breezy access to the new central business district, and Kuala Lumpur International Airport (KUL) is a half-hour away. Stroll out the door and be among major corporations and the city’s transport hub so you can zip around to all the buzzing city attractions.

The largest Aloft property in the world, all 482 guestrooms feature loft-like decor with soaring eleven-foot ceilings, Aloft’s signature platform beds, oversized showerheads, and Bliss® Spa products. Designed with the digital generation in mind, the hotel provides free wireless internet access throughout the property, including all guest rooms.  The hotel also features a large 8,396 square foot Ballroom and six Tactic meeting rooms with 4,068 square feet of space, state-of-the-art audio visual equipment, LED TVs, and complimentary Wi-Fi throughout the hotel.

Kuala Lumpur Sentral Precinct

A major transport interchange adjacent to the city centre. The precinct will also boast the central railway station covering 1 square kilometre with integrated light rail, suburban and interstate trains as well as a major shopping complex.  KL Sentral currently houses the following rail services:

Express Rail Link (ERL): high-speed airport train

  • KLIA Ekspres: high-speed direct train to theKuala Lumpur International Airport (KLIA)
  • KLIA Transit: high-speed commuter train service to KLIA

KTM Komuter: Klang Valley electric commuter train service

  • Sentul-Port Klang Line
  • Rawang-Seremban Line with theRawang-Kuala Kubu Bharu Shuttle Route

KTM intercity trains: intercity trains

  • Putra LRT
  • Kelana Jaya Line: Kelana Jaya-Terminal Putra light rail transit (LRT) service

KL Monorails KL Sentral station is across busy Jalan Tun Sambanthan, a 140 m walk away by covered walkway.

 

 

For more info, pls refer to www.getarnusantara.com 

 
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